FAQs

Saltillo Calgary location does not retail (to the public) we sell to contractors, designers, and flooring stores.

Contact us by sending us a copy of your business licence, including your company name and contact info. We can add you into our system for designer /contractor discounts.

We deal and sell to most flooring stores.

We only give out what we call ‘suggested retail pricing’ over the phone, or to walk in customers. If you are dealing with a contractor or designer, they can request pricing on your behalf, or you can contact a flooring store. When ordering, all orders must be emailed in. Saltillo Tile does not place orders over the phone.

Anything Toronto has, we can order in. They are our main warehouse, and we do not have access to their clearance items.

Items stocked in Calgary can be picked up within 24 hours. If the item has to come from Toronto (YYZ) we have shipment that leaves there weekly, and takes an estimated time of 10-12 days to get to Calgary (YYC) once an order is placed . We do not provide expedited shipping.

Please contact the flooring store you are working with, they can order in samples for you, or come visit our showroom.

Quality, unique tile, plus customer service! Leave us a nice review, or tag us on Instagram.